Dashboard

A portion of customers with numbers in Guelph and Pefferlaw, ON may be experiencing issues with inbound calls and faxes due to an underlying carrier. The underlying carrier is continuing to investigate the issue and will provide updates as they become available. If you are experiencing this issue, please reach out to customer care. The next update will be provided in 4 hours or when a significant change in status occurs.

We’ve completed message data restoration across affected teams and channels, and are now focused on restoring file shares which should be the last step towards resolution. We'll provide another update as soon as new information becomes available.