Dashboard

Our Engineering team has identified the cause of the intermittent recording problem, and is working on a fix to address the issue

The third-party provider reports sustained service recovery across the previously affected environments and is continuing to monitor for an extended period to ensure no additional actions are required. The provider is also monitoring the backlog of email messages accrued during the event, so some customers with third-party integrations, including authentication, messaging, calendar sync, and presence updates, may still experience delays while processing completes. If you are experiencing this issue, please reach out to customer care. The next update will be provided in the morning of November 16th or when a significant change in status occurs.